Terms and Conditions
Terms and Conditions
Welcome to Dvija Naturals. These Terms and Conditions govern your use of our website and our products. By accessing or purchasing, you agree to abide by the following terms.
Please read them carefully.
1. Use of Website
You agree to use this website for lawful purposes only. You must not:
- Misuse or tamper with the website
- Attempt to unauthorised access to any part of the website or server.
- Reproduce, duplicate, copy, sell or exploit any part of the website or our products without express written consent.
2. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to make corrections and updates at any time without prior notice.
- All products are Ayurvedic and intended for external use only.
- Results may vary based on individual skin types and conditions.
- Always perform a patch test before applying the whole product.
3. Orders & Payments
- Orders are confirmed only after successful payment has been made.
- We accept payments via secure third-party gateways.
- Prices are inclusive of applicable taxes unless stated otherwise.
4. Shipping & Delivery
- We deliver across India through trusted courier partners.
- Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
- Shipping charges (if any) will be disclosed at checkout.
5. Returns & Refunds
Due to the nature of our products, we do not accept returns unless:
- The item was damaged during delivery.
- You received the wrong product.
- To request a return, contact us within 48 hours of receiving your order. Refunds (if applicable) will be processed to the original payment method.
6. Intellectual Property
All content on this site — including text, images, logos, and product designs — is the property of Dvija Naturals and is protected under applicable copyright and trademark laws. Unauthorised use is strictly prohibited.
7. Limitation of Liability
Dvija Naturals shall not be liable for any:
- Indirect, incidental, or consequential damages
- Adverse skin reactions due to misuse or allergy
- Loss arising from the inability to use the website
- Always consult a healthcare provider before using any product if you have skin concerns or medical conditions.
8. Governing Law
The laws of the Republic of India govern these Terms and Conditions. Any disputes will be resolved in the courts.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review them periodically.
Contact Us
Have questions? Reach out to us at: